Privacy Policy

Last Updated: 25/01/2025

At Coin Trade Academy, a subsidiary of Coin Trade Industries Pvt Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.cointradeacademy.com) and use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal Identification Information: When you register on our website, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, billing address, and payment information.
• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on our site. This data helps us improve our services and user experience.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can control cookie settings through your browser, but disabling cookies may affect your experience on the website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide and Improve Our Services: To process registrations, manage your account, provide educational content, and communicate with you regarding your purchases, courses, and support requests.
• To Personalize Your Experience: To tailor our content and advertisements to your preferences based on your interactions with our website.
• To Process Payments: To process transactions and payments for courses and services.
• To Communicate with You: To send promotional materials, newsletters, updates, and other information related to our services, unless you opt out of such communications.
• To Improve Our Website and Services: To analyze website usage and improve the user experience.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption (SSL) to secure transactions and personal data provided through our website. However, no security system is 100% foolproof, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties under certain circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing services (e.g., payment processors, email service providers, and analytics services). These providers are obligated to keep your information confidential and only use it for the purpose for which it was provided.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or government investigations.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails and newsletters by following the unsubscribe instructions provided in those communications or by contacting us directly.
• Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of third-party sites.

7. International Transfers

If you are located outside Sri Lanka, please be aware that your personal information may be transferred to and processed in Sri Lanka or other countries where Coin Trade Academy or its service providers have operations. By using our services, you consent to such transfers.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

Coin Trade Academy reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@cointradeacademy.com
Phone: +94 74 390 8930
Address: 271/A, Sawaalai, Hijra Road, Pottuvil 05, 32500, Sri Lanka

By using our website, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy.